Special Order From Japan
Special Order Items From Japan
We have been importing Nissan parts for vehicles, other than the roadster, for some time now. This move to acquire parts for newer vehicles came from requests from many private parties, body and repair shops nationwide. As Nissan North America has downsized and deleted inventory bin locations here in the U.S for many parts on the older vehicles it has made it exceedingly difficult, if not impossible, to obtain parts for vehicles older than 15 years. NML Japan still has some NOS items and we will be more than happy to special order any item you may be seeking to keep your car, whichever model, on the road. Shipping is EMS from Japan or sometimes if you hit us at the right time it may be included in one of our container loads from Japan. We are limited to certain items based on size and weight. Check before ordering.
SPECIAL ORDER ITEMS
1) Parts inquired and priced as available from overseas require full payment for parts and shipping before your overseas order will be placed. We are not responsible for you ordering the wrong parts. Please be sure of your vehicle type, production date and vin information when ordering. We currently reference Reynolds and Reynolds parts category listing which has the most accurate Nissan parts information.
2) When a item is quoted it may be to your advantage to order immediately. Our brokers have priority over Canadian warehouses and other points of worldwide distribution. This does not always help when there are only 4 pieces left on a discontinued item and 5 orders coming in from various countries. We will make every effort to give you the exact quantity left in inventory.
3) Special order items are not returnable.
4)Once a we order a item with our Japanese brokers the order can not be canceled.
5) Our parts brokers make every effort to make sure the part or parts we will be ordering for you are available. Inventory control through Japanese warehouses is usually very accurate. Our brokers check Nissan's main headquarters computer inventory for availability and production status and check Nissan's own inventory warehouse for product. When possible, a spot check of the bin location is checked for verification. From time to time computer inventory does not match actual bin inventory resulting in a canceled order. In the case of a canceled order we will refund your money immediately. Canceled orders usually occur within 1 to 2 weeks after order is accepted in Japan. We apologize when this does happen and we actually lose money during the refund process.