Shipping policy

Shipping Information:

New shipping schedule: Daily, Monday through Friday. We now ship on a daily basis to street addresses NO PO Boxes. ALL PACKAGES ARE SENT SIGNATURE REQUIRED NO USPS.Some days the order volume is too great and we require an extra day. Any sales that occur require as long as 3 weeks to ship due to the hundreds of orders we receive during this time. 

Large and oversize packages which require special packaging require 2-3 days lead time. Japan, Australia and European orders: Please allow 2 week lead time to quote shipping options, properly prepare custom paperwork and careful and thoughtful packaging for the long trip.


As all customers are informed on our main home page concerning reading our policies first before ordering we consider our policies in regards to these matters completely communicated, clear and disclosed.

FedEx makes 3 attempted deliveries after which the package is returned to us freight collect. If you place an order and intend on going on a trip it would be advisable to have someone present at your shipping address to sign for the package or to ask us to hold off sending your package at the time of ordering until you get back.

Please understand that your package goes into the queue with numerous orders and will most likely not go out the same day. Any questions or priorities in and around delivery should be asked, by you, at the time of shipment. Items returned will be resent with a new shipping charge and the return freight that we are charged by the carrier.

If you cancel a returned order and do not want it shipped again there is a 30% restock fee on the parts plus the out going and return freight charges.
We only drop ship to your office or work where you are identified as an employee or owner. You must fill out the drop ship disclaimer at the time of ordering. If you leave the business you are working for you must inform us in writing by email. We will not be responsible for packages sent to an old employer's address that are reported as lost.

We NEVER drop ship to mechanics ever!

Payment Information:

We accept all major credit cards, Bank wire transfer and Postal Money orders for payment. We do not accept Pay Pal. NO COD shipments.

Back Orders:

We will be more than happy to back order an item that is out of stock. It will be at your request to ask for the item to be back ordered by using the feature at each part number, where there is a box that says. "Notify me when this part is available" . Adding your email will put you on the list. We will contact by you email when the item is back in stock.

International Ordering:

International orders require much to prepare a shipment. Shipping quotes are good for 1 week. Once you agree to the shipping charge you can ask for our bank wire information, but first, before we create a receipt and send you sensitive bank wire information, you will be required to send a non refundable deposit through PayPal for your order for the amount of $200.00. This will act as good faith to move forward to full payment. Once received we will send you a detailed receipt and wire information, pack your goods and then you can short pay the invoice by the deposit amount. Sorry, too many undecided people in the world today whom we have no time for and the deposit will weed out those who are serious in doing an order from those who are not.
All international orders that are handled by our carrier FedEx International & are processed through their brokerage houses. A percentage of the line items and or amount of the total invoice are charged to you, the recipient, as a brokerage fee. Taxes and import duties are also charged. We do mark the all the invoices and paperwork as 45 year old classic auto parts which does give you a enormous break on the duty and taxes.

Before ordering you may want to check with these shipping companies in your country to get an approximation of what these charges will be. We are NOT responsible for the carriers broker fees or your countries duty and taxes. They are what they are. We unfortunately can not use the post office USPS for any shipping to other countries. The reason for this is that the post office will not settle a claim for a lost package for a period of 6 months from the ship date. During which time they research and perhaps find the package and finally deliver it. It creates an uncomfortable problem of having to replace the items to you during this time and then having to retrieve the original shipment back from you if it finally shows up. I know some people have had good luck with the post office, we have not. The problem just has to happen one time and it becomes a nightmare. We had this exact situation happen to a soft top we sent to Australia that finally showed up after we replaced the item and since the return freight was half the cost of the top, the top, was auctioned off for nothing by the Australian club. Thanks guys!

One more note concerning the post office. We shipped an item that became damaged in transit to a customer. As the shipper we filed a claim and the post office refunded the customer not us the shipper, who paid for the insurance. This kind of insanity is probably why the post office will be closing 3700 branches this year.

If you have any questions about international orders, please contact us by email.

Email and Phone Inquiries Domestic & International:

We do not accept any orders through email or text messaging. Use email not text messaging for technical support concerning parts. We welcome questions concerning parts or an order that is about to be placed or an open order you have already placed.

Ordering address when Money orders or Cashiers checks are sent:

Do not send your payment signature required. We have a, caged, secure drop box in the building for safety

Datsunparts.com Inc.
18735 Bryant Street
Northridge, CA 91324 USA
sales@datsunparts.com

Phone Hours & Will call appointments: 

As business increases so do the demands for stock, inventory replacement, manufacturing and the processing of orders. It is next to impossible, under the current work load, to answer the phone and still be able to do all these things properly. We have reduced the phone hours to help us effectively keep up with the current demand, which has quadrupled since this last writing, and still be able to functionally deliver product in a timely manner. Many customers have mentioned that it is hard to get through as the two phone lines are continually busy. If this occurs please email us with your order and we will email or call you back as soon as possible whichever you prefer. When you call after hours be assured that we're not out playing Golf. We are working late to keep Datsun Parts a reliable and plentiful supplier. Our evenings generally end at 7:00PM. Thank you for understanding!

Note: we're not always in the shop. Visiting the shop for will calls at our location is by appointment only. Please be considerate and call for an appointment! Will calls are exact cash only.

All returned items (including cores) should be shipped UPS or FEDEX.DO NOT SHIP USPS UNDER ANY CIRCUMSTANCES. YOUR ITEMS WILL BE RETURNED TO YOU. YOU WILL LOSE YOUR SHIPPING COSTS. ALL packages require a Return Authorization number which is your order number. Please make sure to write it on the outside of the packaging. Packages without an RA number on the box will be refused.

We accept the following charge cards:

Carte Blanche, Diners Club, Japan's Credit Card (JCB), American Express, Visa/MasterCard, Discover.

• Please check your order thoroughly upon receiving the package. Please report any damaged parts or issues within 5 days of receiving the parts, your order will be considered complete.
• All prices are subject to change without notice. We apologize for any prices that are appear in error that are incorrect.
• One or two item returns or cancelled orders are subject to a restocking fee of 30%. Some items are non-returnable. Once an invoice is generated through our system, even if it has not shipped, the re-stock fee applies. Be sure you want the items you have asked us to send to you and that you have suspended your search for these items with your other sources.
• If you refuse a package you ordered from us and it is returned to us you are required to pay all of the original shipping charges and the return shipping charges. In these cases there is a 30% re-stock fee is taken from the total invoice value including shipping.

 FedEx Shipped Packages Fees And Rates:

FEDX REGULAR GROUND shipping and AIR shipping rates have sky rocketed in the past few years. Besides the normal oversize rates and insurance charges there are some new fuel service charges and extended delivery area surcharges. An address correction fee of $10.00 has been added as well.

If you have a change of address please let us know as soon as it occurs even if you are not planning to order anything.. Our FEDX online address book will have the last known address for you from your last order. If you do not remind of us of an address change at the time of order then the package will go to the wrong address and come back to us. You will be responsible for the original freight, return freight plus the new freight amount to get the package to your new/correct address.

 If you have no alterative, but for us to ship to a mechanic and we have made an exception for you, any product shipped to mechanics will be considered shipped complete. Items reported as missing by mechanics will NOTbe replaced under ANYcircumstances.

From time to time we have made mistakes on freight amounts and have been back billed for freight charges by FEDX for a greater amount that was charged on the invoice. In these cases we will supply the billing document to you with the additional charge that was made to your credit card. We appreciate your understanding in this matter the same way we would be considerate and refund money to you for a part that was incorrectly priced on a invoice or if a invoice was added incorrectly resulting in a extra charge to you.

All packages carry a handling fee to cover the costs of materials used for shipping. These include, boxes, packing tape, bubble wrap, fragile stickers, printer cartridges, reams of printer paper. We spend $4700.00 each year on shipping supplies. You will notice that all our packages are PROFESSIONALLY PACKED and are shipped in new U-LlNE boxes. We don't re-use old boxes from the grocery store. Large packages require extra care and work prior to shipping and have additional charges added to them. International orders carry a $30.00 handling fee.

FedEx & UPS Damaged Packages:

Damaged, missing or lost parts? If a package is damaged by UPS we will replace the items that were lost or damaged. The following procedure will expedite replacing the parts you need:

1. Do not throw away the damaged box or merchandise
2. Call FedEx immediately at 1- 800-463-3339. You must initiate the claim so a time and location can be arranged for inspection by a FedEx representative.
3. Email us with your order number and photos of the damaged part or parts & original box with the FedEx address label on it.  If there are missing parts lay out the parts you receive din a photo. A claim number must be issued to us before any parts are replaced. FedEx is usually prompt in issuing a number
4. Do not give anything to FedEx without receiving a receipt.
5. If you can not wait for the claim to be completely processed and need the missing or damaged parts sooner than when a claim number is supplied and or settled by Fed Ex, you must re-purchase the item or items. When the claim number is given to us, we will refund the purchase of those items.

Core Charges:

As Nissan discontinues new parts, it will become necessary to charge a core charge even on new part purchases as we are not able to get replacement parts. This enables us to secure future availability of these items. Core charges are priced to ensure that the parts will be returned. All refunds for returned items and core returns will be processed and refunded the 1st of the month. Cores are due back to us within 30 daysafter receiving the parts. After 30 days, the core value will be held as credit. At 60 days, no core value will be refunded or credited. The core will be returned to you on your next order.

Do not send back cores filled with grease, oil, or that are filled or wet with gasoline. A deduction in core value will be assessed if ANY cores are sent back in this condition. The cores do not have to be completely pristine or washed, just not a horrible dripping mess. Cores disassembled, incomplete or missing parts will have all core value waved and no refund will be given. Alternators, steering components etc. any core parts that are returned to us rusted solid or appear to have been stored in the freight hold of the SS Titanic will have all value waved and no refund will be given. Bad, non-rebuildable cores will be returned to the consumer. The consumer is responsible for ground FedEx freight charges in order for us to send the part back to you.